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So, as the story goes, a sales rep out west who had spent decades selling a competitor’s plumbing products is hired by General Pipe Cleaners. After initial training, he returned to his territory with a smattering of cables, cutters and drain cleaning machines to get him started. The first time he demonstrated the Flexicore Cable Read more

So, as the story goes, a sales rep out west who had spent decades selling a competitor’s plumbing products is hired by General Pipe Cleaners. After initial training, he returned to his territory with a smattering of cables, cutters and drain cleaning machines to get him started.

The first time he demonstrated the Flexicore Cable, he called the company to complain that the pipe snake, “just didn’t feel right!” It felt “limp”, not “springy.”

As Dave Dunbar, National Sales Manager with General Pipe Cleaners explained, “the Flexicore engineering process has the effect of making the cable feel less springy than hollow cables.”

It took a few phone calls to get things straightened out with the rep, but then six months later, he was complaining that the cables lasted so much longer than his former brand’s that he was only selling a fraction of his previous replacement snakes. A small fraction.

It was this story that interested a few of our contractor friends. Why would it be springy? Is it really that stiff and is that a good thing? Would it really last longer?

Knowing General Pipe Cleaners would be at the WWETT Show this past spring, I introduced the General’s team to a few drain cleaning contractors that we are big fans of and have worked with in the past. It was my hope that we could create some valuable and interesting content based on the original story and the contractors having never used Flexicore.

It was soon after the show that we asked for them to send a few of their Flexicore cables to a few of our ProStaff team members to get their thoughts on the cable. They obliged and three drain cleaning pros were sent the cables to use on their existing cable machines, which for transparency, were all competitor drum machines.

As you may know, the Flexicore cable is the result of a process, where instead of coiling a hollow cable, they tightly wrap spring steel around a 49 strand aircraft quality wire rope. This provides the cable additional strength when it is under torque.

Each member of our team received a variety of Flexicore cables based on their typical daily drain cleaning challenges with the request to use them over a couple of months and provide feedback. The team of contractors included Felix Delgadillo, DrainGuys (Chicago), Terence Chan, Impetus Plumbing (Vancouver) and Jeff Keller, Bulldog Contractors (Texas), all are longtime drain cleaning professionals in their area of the country.

As expected, those daily challenges included providing both residential and commercial services, addressing clogged kitchen drains, clogged bathroom drains, clogged outdoor drains, and clogged sewer lines using today’s best technology to unclog lines to keep the water flowing.

While Keller, Chan and Delgadillo confirmed that this was the first time using the cable, Chan stated what all three mentioned, “I’ve never used the product but very excited to see what it can do.”

Chan went on to say, “Initially seeing the product, I was a bit leery how it may hold on to the heads, but it did, really well. In fact, I’ve had trouble with heads from a competitor and the Flexicore held.”

“The screws to hold on the head versus a snap lock is a nice addition,” said Keller.

One of the unique byproducts of the Flexicore process is that the cable stiffens and gets stronger under torque, which Delgadillo agreed, “the cable feels less springy and it does get quite stiff when the operator needs it the most.”

Keller continued, “it caught me off guard and took some getting used to. Most if not all drain cleaners/plumbers are used to listening to their machines and the feel of the strain on the cable to evaluate the blockage, so this was a bit different, but did a solid job.”

As discussed in the WWETT video, when a drain cleaning machine rotates a pipe snake down the drain and it hits a clog or stoppage, tension or torque builds up in the cable. Because of the direction the drum is turning, the reaction of the outer coil of spring steel is that it wants to contract due to the tension. However, because the wire rope is in the way, the only thing that it can do is tighten, which makes it stiffer and stronger and the cable much less likely to kink or break when in use.

Chan concluded, “I would recommend this to peers in the field as it got the job done. I’m curious to see the long-term difference versus some of the cables we typically use and recommend everyone make sure they have the cable sizes they need for their machines.”

We second that Terence! Be sure to size your cables correctly so it all works perfectly.

While the contractors are still using the cables in the field, it was a unanimous decision that more time in the field was needed to truly understand the value of Flexicore cables and how it holds up long term versus other options.

We will continue to check in with the team to provide updates later in the year.

Contractor Bios:

Felix Delgadillo – He has been in the plumbing trades for over 15 years. Most of his experience has been in remodels & new construction for both commercial and residential. He is passionate about new construction and wanted to expand professionally to the service side. In 2019 he started his second company, Drain Guys, LLC. Drain Guys specializes in commercial and residential sewer cleaning, camera inspections & locating.

IG: www.instagram.com/drainguyschicago

Facebook: www.facebook.com/Drainguyschicago

 

Terence Chan – He is a plumbing, heating and gas contractor out of Vancouver, BC, Canada. His company is Impetus Plumbing and Heating. Impetus stands for a force that makes something happen, which stands for everything their name defines them to be.  We make everything happen and will never say no to any job. This company wants to be seen as the next up and coming generation that will make a difference and disturb the status quo in the current trade.

IG: www.instagram.com/impetuspandh

Facebook: www.facebook.com/impetuspandh

 

Jeff Keller – Bulldog Contractors allows him to work alongside his father Carl and other Bulldog team members. For over 35 years, Bulldog Contractors have brought areas of Northeast Texas first class plumbing and septic service, experience, and quality work with exceptional results. They are committed to exceed the expectations of our customers with quality service and expertise on every project we do. With a lot of repeat business, they have built long-term & trusting relationships over the years.

IG: www.instagram.com/jkeller1.0

Facebook: www.facebook.com/builditlikebulldog

A new life. Nicholas Verkhoturtsev’s story starts in his hometown of Ural—everybody calls it Siberia—Russia. In 2002, Nicholas graduated from Law State University with a Bachelor’s degree. That same year, a company Nicholas worked for as a lawyer, purchased a plumbing company and Nicholas became co-owner of that company. Teaching law at the University and Read more

A new life.

Nicholas Verkhoturtsev’s story starts in his hometown of Ural—everybody calls it Siberia—Russia. In 2002, Nicholas graduated from Law State University with a Bachelor’s degree. That same year, a company Nicholas worked for as a lawyer, purchased a plumbing company and Nicholas became co-owner of that company.

Teaching law at the University and working on his Master’s degree seemed to be the career path he set for himself. “I didn’t do anything in that plumbing company; I just controlled its finances, but I paid attention and learned their work, skills and knowledge,” says Nicholas.

Nicholas Verkhoturtsev, @installer.nicholas, A. Mann Plumbing LTD, Robbie Mann, Mechanical Hub, hydronics, plumbing, drain cleaning Hub Spotlight

In the meantime, with increasing corruption in Russia, Nicholas became disenchanted and bored with law so he turned to plumbing. “I got interested in plumbing because I liked it as a field where everything depended on my skills and knowledge, not on other people—judges, prosecutors, government people etc.—or how much money I bring them under the table. Yes, I would make more money if I stayed in law, but I fell in love with plumbing because of that independence,” says Nicholas.

He created a plumbing company and hired the guys from the company he controlled previously. “I continued to learn their plumbing skills and did all paper work and management of operations. In 2003-2004, I started to do all work myself and fired the guys who worked for me. Most of my jobs in Russia was residential, but I did some big projects such as a water park—the radiant heating system with mixing and pump units, used 18 miles of PEX pipe—an auto dealership—radiant heating system with climate control, for example,” says Nicholas.

Nicholas Verkhoturtsev, @installer.nicholas, A. Mann Plumbing LTD, Robbie Mann, Mechanical Hub, hydronics, plumbing, drain cleaning Hub SpotlightNicholas soon realized that growing and developing his plumbing business looked grim, and any outlook for making his family’s life better looked increasingly bleak, “because of huge corruption, a sputtering economy and terrible politics by fucking Putin and his people,” says Nicholas.

What was supposed to be a planned vacation to the United States turned out to be a lifetime commitment. “I tried to change things by becoming a peaceful political protester in my home city, but with very bad results. I ultimately decided to move to the U.S., got all of the necessary documents, and did it.”

Nicholas Verkhoturtsev, @installer.nicholas, A. Mann Plumbing LTD, Robbie Mann, Mechanical Hub, hydronics, plumbing, drain cleaning Hub SpotlightUpon arriving in the United States, Nicholas worked for David Hesson, and for the past five weeks has been working for Robbie Mann at A. Mann Plumbing LTD, Centerburg, Ohio, as a tech for residential and commercial plumbing and hydronic heating systems, service plumbing and drain cleaning. “I am very happy to be a part of their team,” says Nicholas.

While growing in the trades and starting his own plumbing business in Russia, Nicholas didn’t have any mentors, really. But, according to Nicholas, “I would call Eric Aune a friend and mentor; I learned a lot from him on Instagram while I worked in Russia.”

Now in the states he’s learned from Hesson, and his current teachers and mentors, Robbie Mann and Mark Starkey. “Every hour, every minute when I work with them I gain knowledge and skills. And, they always answer my stupid questions,” jokes Nicholas.

The Next Generation

Nicholas does express concern about the future of the trades. “I don’t see many young people who are ready to grow and learn things in plumbing, here is the USA and Russia.” And, from what Nicholas has seen is that plumbing in America is always growing. The importance of the trades has never been more evident than in these uncertain times of the pandemic. “After fucking Covid starts, we are getting more service calls. Covid just proves plumbing is as necessary ever,” says Nicholas.

 

Nicholas Verkhoturtsev, @installer.nicholas, A. Mann Plumbing LTD, Robbie Mann, Mechanical Hub, hydronics, plumbing, drain cleaning Hub Spotlight“We all need to reach to people, young people and make them able to realize that plumbing is an essential job, a necessary job, and that people can’t live without water, heating and waste management.”

Nicholas’s advice to those entering the trades? “Learn everything yourself; learn more than you should know. When you start to work in plumbing, do more than you should do and don’t wait for someone to give you skills and knowledge. Just get all this yourself.”

Me Time, Social Media

In his spare time Nicholas continues to learn plumbing, and he reads American plumbing codes. As well I do some exercises on my knees and back. That is what plumbers need. And, according to Nicholas, balancing family/work life is sharing every concern, every thought, every action about your work with your spouse. Your family should know every detail of your work life. “In my opinion, it helps find necessary time for your family.”

Nicholas Verkhoturtsev, @installer.nicholas, A. Mann Plumbing LTD, Robbie Mann, Mechanical Hub, hydronics, plumbing, drain cleaning Hub SpotlightSocial media has been instrumental in Nicholas’s growth, as well. He has found many of his current friends in the states on the social media platform. “A couple of my best friends from Instagram are Eric Aune and my boss Robbie Mann. Eric has always supported me, and when I arrived in the U.S., he sent me a bunch of tools which I’m still been using every day,” says Nicholas (@installer.nicholas). “I think Instagram is the best network to share work, knowledge and skills. And sharing these things is a way to find people who understand you totally.”

The last time Nicholas said, “Today is a great day”? It’s hard to say, says Nicholas. “In plumbing I enjoy results done perfectly; when everything is perfect, especially systems water flow and efficiency. Sometimes I even lose time/money to get something perfect, but I do it to enjoy the result … to enjoy my life, finally.

Imagine threading or welding 4″ carbon steel pipes, 40 feet in the air. Sounds difficult, time-consuming and potentially dangerous. All those pitfalls were avoided when a crew in Michigan used Viega MegaPressG fittings to pipe a new bean-roasting facility. The result was clean, attractive piping, a quick turnaround on project time, plus happy workers and Read more

Imagine threading or welding 4″ carbon steel pipes, 40 feet in the air. Sounds difficult, time-consuming and potentially dangerous.

All those pitfalls were avoided when a crew in Michigan used Viega MegaPressG fittings to pipe a new bean-roasting facility. The result was clean, attractive piping, a quick turnaround on project time, plus happy workers and owners.

Large Diameter MegaPress Fittings, Viega MegaPress, PVF, pipes, valves, fittings, plumbing, mechanical contracting, press technology

Viega recently added MegaPressG fittings in sizes 2½” to 4″ to its lineup, and Schreiner Mechanical out of Frankenmuth, Michigan, was the first to install them, putting a couple dozen of the larger-diameter fittings into a new build in Gilford.

The project that Steve Schreiner, owner of Schreiner Mechanical, and his crew went to work on was a soybean-processing facility. The soybeans are roasted and crushed, then the oil is removed and used for biodiesel fuel and other applications. The remaining product is used to feed dairy cattle, leaving zero waste.

“What the plant does is unbelievable,” Schreiner said. “It’s favorable to the economy, and the oil can be used for several different products. There’s no waste.”

Large Diameter MegaPress Fittings, Viega MegaPress, PVF, pipes, valves, fittings, plumbing, mechanical contracting, press technologyAt first, Schreiner Mechanical was asked to do some plumbing in the office of the plant. Then the project, and need for Viega fittings, started to grow. The contractor was tasked with creating a gas main and system
to supply the gas for the burners that roast the soybeans, plus they needed to plan for the plant’s future growth.

“The burners that are used are about 12 million BTU each, so they needed a high-pressure gas system in the plant feeding these machines,” Schreiner said. “That’s quite a large capacity, and in the future they’ll potentially have three more of these burners, so this gas system had to be designed to feed a tremendously large system.”

To do that, Schreiner Mechanical created a manifold with 4″ gas lines. Those lines work their way down to 2″ in size throughout the plant. It was the perfect place to put MegaPressG in larger-diameter sizes to work.

“Lines run throughout the plant for gas feeding the furnaces and rooftop units feeding other areas of the building,” Schreiner said. “There is probably about 500 feet of gas line with Viega fittings in this building.”

Schreiner will tell you he is “a Viega guy,” and when he began working on this project he was excited to hear that MegaPressG fittings in the larger sizes were on their way to market. 

Large Diameter MegaPress Fittings, Viega MegaPress, PVF, pipes, valves, fittings, plumbing, mechanical contracting, press technology

“If we’d had to thread this, it would have changed the whole philosophy on how to do things,” Schreiner said. “It would have made things 10 times more difficult, being 40 feet in the air, so we would have had to change the installation, plus it would have tripled or quadrupled the labor intensity. We’re talking about lift rentals and all things that come into play, plus the costs incurred for that, if we’d done it a different way than pressing. Threaded pipe would have been absurd.

“I’m excited that by using MegaPressG on this project, it was a time saver, a labor saver and safer than welding. The injury factor that can come up with different products is much bigger than with pressing. We would have had guys on the ground cutting and pre-fabbing pieces and then going up and down, but pressing in the air is much easier.”

In addition to providing the gas to the burners for the roasting in the plant, 2″ carbon steel lines with MegaPress fittings were also used for the oil line, moving the extracted crude oil from the beans into tanks.

Schreiner’s team is set up with Ridgid tools, and he said he feels that Ridgid and Viega together are the perfect combination.

“The Ridgid tool was a huge part of this successful application,” he said. “I’m passionate about the products I use, and when I find a good one, I stick with it.”

Viega District Manager Mike Norgan brought out the MegaPress XL PressBooster tool for Schreiner’s crew to use on the larger-diameter MegaPressG fittings, and Schreiner said it was simple to use.

“There was nothing more than smiles after using the tool,” he said. “Along with the large-diameter rings, it was easy and not cumbersome to use. Being able to press 12 or 14 large fittings in less than an hour is unbelievable.

“I tell people, ‘Look at what can be done [using Viega products]. This can be you and it’s this easy,’” he added. “Everybody’s hands are clean, there are no contaminants in the system, and there’s a lot to be said about that, having a contaminant-free system. When you have solder or threading oils or shavings, you have a high chance of contaminants, but with Viega, that chance is zero. I just cannot say enough about Viega. What we accomplished on this project with it is amazing.”

Earning a Bachelor of Arts in Criminal Justice, Michael Flynn’s (@flynnstone1) career path took an unexpected turn. “I fell ass-backward into the trade,” says Flynn. Early on, Flynn worked as pool lifeguard for six years, and, at the time, he knew a family that owned a plumbing and HVAC business. “They asked me to come Read more

Earning a Bachelor of Arts in Criminal Justice, Michael Flynn’s (@flynnstone1) career path took an unexpected turn. “I fell ass-backward into the trade,” says Flynn. Early on, Flynn worked as pool lifeguard for six years, and, at the time, he knew a family that owned a plumbing and HVAC business. “They asked me to come on as a helper and driver, and they said I could go on my interviews and take care of my criminal justice stuff any time I needed.”

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee Tool

After realizing that he wasn’t getting hired due to the job shortage in 2008, Flynn focused all of his energy on the trade; he started paying more attention because this was his new career path.

When the guy Flynn was driving for left that company a year and a half later, Flynn’s boss at the time threw him the keys and told him to hop in the truck. “Needless to say, I was shaking in my boots. I was super nervous to run my own truck and service calls. Yet the boss told me to call him anytime I needed help to describe what I was looking at. The dude was a genius; he helped me fix it every time, and this was before FaceTime and good quality phone pictures, lol,” says Flynn.

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee ToolWith this new-found confidence instilled by his boss, it finally clicked in Flynn’s head that he could succeed in the field. Then, a self-inflicted roadblock. Flynn got a DUI and the company couldn’t keep him on, which inevitably led him on the path to sobriety. “I’m going to be four years sober on the 19th of this month,” says Flynn.

Searching for new work, he worked for a company for six months and eventually moved to another company. “That company’s boss taught me a lot about the business aspect of the trade, and he was super hard on me to succeed. Because of that, I did 1/2 million in sales for him on the service side in one year.”

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee ToolEventually, Flynn sought an opportunity to advance his career and he moved to the company he is at now, Service Professionals, Union, New Jersey, to do installs. Working with Service Professionals for the past six years, Flynn wears many hats and has multiple responsibilities. “I am a lead installer for residential installations for plumbing and boiler service, and I oversee all operations on the jobsite, and entire projects. I’m also a field supervisor, and take care of warranty issues, difficult service calls, and sometimes oversee other installs that I am not even a part of,” says Flynn.

The last few months have been rather difficult, but lately business has picked back up. When COVID-19 first started here in the states, work was extremely slow, says Flynn. The company had to lay off a few installers—some who weren’t comfortable coming into work and some that just wanted to take off. “It was rough; fighting to get 25-30 hours a week when I’m normally at 50-60. People wouldn’t let us in the house. Now it has picked up because the weather is getting warmer and people need their AC. We are wearing masks and gloves, and asking customer to keep their distance when we are performing an install.”

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee ToolFlynn owes much of his growth and success to his father. “I’m adopted, which can be tough for some people. He showed me the meaning of hard work, but most of all, he showed me the love and affection I needed,” says Flynn. “He told me that if I wanted something, I had to put in the work to get it, and I still carry that to this day.”

That hard work translates to happy customers. “I get the best feeling when a customer sees the finished install and says ‘wow’! Taking a really bad looking and terribly functioning system and turning it into gold is what I live for,” says Flynn.

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee Tool

Beast mode

 

Flynn’s advice to those considering the trades is to dive head first into the trade and don’t be afraid to ask questions. “The lead, boss, or owner knows a lot more than you will ever know. That doesn’t mean they are not willing to teach you what they know. Are a hands-on learner or a watch and learner? It helps so they can get you to a point where you can perform tasks on your own,” says Flynn.

While the job is very rewarding, it’s not all puppy dogs and rainbows. “It’s a rough and tough industry. You have to lift stuff, push stuff and pull stuff; that’s just the nature of the beast. But, it’s also extremely fun. We have a great time every day, whether it’s joking on the job site—while still getting work done—or problem solving in a customer’s home. It really is a great place to be.”

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee Tool

The RIDGID Rp241 propress tool is one of Flynn’s go-to tools.

Yet, people have to know that the trade and industry is always changing, says Flynn. “My concern is people’s unwillingness to change with it and adapt. Some things never change. But some things are completely different. You have to look at things totally different now and be able to adapt. There is a lot of technology that can help people improve system performance, for example.”

According to Flynn, that excitement and visibility for the trades needs to start with shop classes in middle school and high school. For instance, recently Flynn was cleaning out his basement and found some woodworking projects he did in middle school. “I said to my wife, ‘Damn, I wish they had shop in high school.’ I might have been even further in my career if they did,” says Flynn.

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee Tool

Being part of the RIDGID Experience was one of the best things in Flynn’s career

Moreover, the trades need to more in the discussion as a viable option. “Everyone is pushing college, college, college when you can go to trade school and be debt-free. Don’t get me wrong, I benefited from college as far as knowledge and people skills, but I am not using that degree.”

Finding success in the trades does take time, hard work and dedication. And finding the right balance between home and work life can be difficult. “Balancing is hard, but it’s great for me because when I’m home, I’m home. I don’t have to go out. No on-call for me at all. There is an install weekend rotation, but that’s it. My wife knows that I am working very hard to provide so she doesn’t give me a hard time. If I know it’s going to be a long day, I let her know beforehand. She really is a great support for me. Communication is key to that, as well,” says Flynn.

Michael Flynn, @flynnstone1, Service Professionals, plumbing, HVAC, heating and cooling, boiler service, hydronics, RIDGID, Milwaukee ToolIn what spare time he has, Flynn enjoys reading and researching, BBQs and cookouts with family and friends, concerts and fishing trips. That researching includes scrolling through IG and absorbing as much information as he can. Social media has been a beneficial frontier for Flynn. “IG has been great for me. Connecting with everyone in the trades is incredible, and it really has helped me up my game on install with cleanliness and functionality. All of the tips and tricks is amazing.

I’ve also made some contacts with some tool companies, which is cool. Obviously, being part of the RIDGID Experience was one of the best things in my career, and I found out about that through Mechanical Hub!” says Flynn.

The last time Flynn said it was a great day? “It may sound cheesy, but every time I step back and look at a completed job that is running perfectly, I have a good day. I really do love what I do.”

Purpose. It is a powerful thing, and it can have a great influence on one’s life path. For Chris Ramos (@bold_cityplumber), he found purpose in his family and his work. You see, Ramos had rough upbringing, to say the least. Growing up in Ossining, N.Y., about 35 miles northeast of New York, Chris’s mother lost Read more

Purpose. It is a powerful thing, and it can have a great influence on one’s life path. For Chris Ramos (@bold_cityplumber), he found purpose in his family and his work. You see, Ramos had rough upbringing, to say the least. Growing up in Ossining, N.Y., about 35 miles northeast of New York, Chris’s mother lost her best friend and sister—his aunt—and had been in the middle of a divorce and custody battle with his father. Her life started to spiral out of control, and Chris took to the streets, dropped out of school at 16 years old, and made some bad decisions. “I was hard at listening and I just didn’t want to be at home,” says Ramos.

Chris Ramos, Boldcast, Bold City Plumber, Tactical Plumbing, plumbing, drain cleaning, residential plumbing, commercial plumbing

Meanwhile, Chris’s father, his grandparents and his cousin, Jay, would always tell him he needed to do something better with his life. “I just didn’t want to hear it; I was very upset with how things were at home,” recalls Ramos.

Eventually, at the age of 19, Ramos met his girlfriend and eventual wife, Laura. At the time, she had a 3-year-old boy named Derek. “After dating for awhile, I realized I wanted to be a big part of Derek’s life, and I wanted to be a father to him. Yet, I needed to change things with my life first,” says Ramos.

Ramos finally decided to start working different jobs and jumped around for a while until he bumped into a family friend named Dougie, who had been a plumber for many years. Remembering the advice from his cousin Jay, finding a trade could change his life for the better. “Jay was a big part of me turning my life around. Every time he saw me, he would say, ‘Chris, join the trades before you end up in jail or worse.’”

Chris Ramos, Boldcast, Bold City Plumber, Tactical Plumbing, plumbing, drain cleaning, residential plumbing, commercial plumbing

So, Ramos told Dougie he needed a change to make money and do better for himself, his girlfriend and her little boy. “Dougie encouraged me look in the local Penny Saver magazine and find an ad of a local company that was hiring apprentices/helpers. I called a company and asked if they were interviewing. They invited me to their location and hired me on the spot as an apprentice,” says Ramos.

Chris Ramos, Boldcast, Bold City Plumber, Tactical Plumbing, plumbing, drain cleaning, residential plumbing, commercial plumbingSoon after, Ramos’s wife became pregnant with their daughter, Julianna. At the time, Chris and Laura were living in his grandparent’s house in a very tiny basement studio. “We knew it was time to move out and start our lives as a family in our own place. We decided to move to Florida, and we have lived here ever since, and have another son, Christian Jr.,” says Ramos.

While Ramos has been plumbing for most of the time in Florida, he did take a short break from plumbing to see if he wanted to do something different. “I went to work for FedEx but realized plumbing is where I needed to be. It is my passion.”

Currently, Ramos works for a small company that’s close to home. He is in charge of service plumbing as a residential plumber, which includes drain cleaning and sewer inspections. “I’ve been with this company for a few weeks as I recently made a job transition to be closer to home. This will help me be closer to my wife and kids throughout the day.”

Chris Ramos, Boldcast, Bold City Plumber, Tactical Plumbing, plumbing, drain cleaning, residential plumbing, commercial plumbingComfortable in his career, Ramos loves customer service, and the feeling when one is able to diagnose an issue and come up with a resolution and repair it, leaving a happy and satisfied customer. “The customer has paid you their hard-earned money; it is your duty to provide outstanding service and quality work. This will determine the longevity of your career in the trades. Your reputation and your integrity are important,” says Ramos.

Throughout the COVID-19 pandemic, it’s been up and down, says Ramos. “Some customers don’t want you in their homes out of fear of getting the virus, understandably so. We make sure to use gloves, masks, shoes covers and eye protection. We dispose of the gloves and shoe covers after every job for the safety of our customers, and ourselves. We also call ahead to ask the customer if they have experienced any symptoms or have any underlying health conditions that could put them at risk.”

Chris Ramos, Boldcast, Bold City Plumber, Tactical Plumbing, plumbing, drain cleaning, residential plumbing, commercial plumbingUplifting the Trades

Ramos believes that the trades need more dedicated schools, and more talks with kids in high school to let them know that there are more options and alternatives. “Let’s introduce them to the trades and show them they could make a great living and earn a skill that no one can take from them. They will carry the skill with them for the rest of their lives.”

Ramos suggests to find a company that is offering a helper position or an apprenticeship program. “Be patient and soak in all the knowledge; stay off the phone while at work and bring a note pad. Stay focused, stay hungry and never become complacent. But always make sure to put family first.”

The Boldcast

Lately, Ramos has been busy with his Boldcast Instagram Live show on Sunday nights. Ramos always wanted to put together a podcast as he’s been a fan for many years, and they have helped him get through his work days. “I was in the middle of putting together a podcast for audio podcast platforms until I started to talk with my buddies ProDrains and Quays Plumbing. They had thought about doing it on Instagram and I was offering my help anyway I could to get them started. One day, I went live with another friend of mine, The Impetus, and it started to take off. The next day I put together some promotional content and scheduled my very first live event,” says Ramos.

Chris Ramos, Boldcast, Bold City Plumber, Tactical Plumbing, plumbing, drain cleaning, residential plumbing, commercial plumbingOn his very first live show, so many big names from the community showed up and chatted with me. “It really helped the show take off. There wouldn’t be The Boldcast Live if it wasn’t for that first lineup of guests that showed up, without being scheduled. And, of course, the fans that viewed the show.”

The show has taught Ramos so many great things—from the awesome knowledge being put out there from every guest to learning how to become a great promoter and staying organized. “My goal has always been to give back to this community.”

Interestingly, at a very young age, Ramos has dealt with very bad anxiety issues. “Before every Boldcast Live event, I get sick to my stomach and have almost gotten sick during the show. I’ve got a great poker face, I guess. I’m working on these issues, and working on making life easier. The Boldcast has helped me break through it and face my fears,” says Ramos.

When he is not on the jobsite or working on his next Boldcast, Ramos likes to spend time with his wife and kids, and go to the beach or go fishing. He also enjoys video editing and graphic designing. “Do your absolute best to be there to be present for your wife and kids. You can never get back lost family time,” says Ramos.

In fact, when asked about the last time he said he had a great day, “I was spending time with my wife and kids, or plumbing. It’s what I know, it’s what I do, and it’s my passion.”