Successware, a field service management software company for the home service industry, has introduced new eBook resources for plumbing, HVAC and electrical business owners. Available now at Successware.com under “Resources,” these eBooks contain valuable insights that educate business owners on getting the most out of their business software. From case studies to questions to ask and features to consider Read more
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Author: Michele Windsor, Vice President of Implementation and Training, Successware There is no doubt artificial intelligence (AI) is getting a lot of attention these days, and home service contractors are asking themselves a lot of questions about how, or even if, to use these tools in their business. Fear or uncertainty of the unknown can Read more
Key Performance Indicators (KPIs) can be a very valuable measurement tool for the overall health and success of your business when tracked and interpreted correctly. Because businesses are only as successful as their employees, it’s imperative for owners and managers to set a standard of KPIs and follow through on measuring their progress. Doing so Read more
Chris O’Grady, Chief Sales Officer, Successware Small business owners run into a slew of challenges every day, from customer service to accounting to managing the massive skilled labor shortage. Those in the home service trades are certainly familiar with these issues, as well as others that are unique to their industry. While many are daily Read more
December is a time for closing out the books and putting a bow on all of your accomplishments over the past year, but it’s also an important month to set business goals and intentions for what’s to come. Good or bad, the year behind us has been a learning experience. It’s crucial to evaluate successes Read more