Successware continues to add data-driven features to its state-of-the-art business management platform. In September 2023, Successware launched a new Purchasing Wizard. This feature allows for the creation of purchase orders based upon restocking requirements (min/max or usage) or task parts lists. The Purchasing Wizard automatically creates an item list that identifies all of the items to be ordered. If the Read more

Successware, a field service management software company for the home service industry, has introduced new eBook resources for plumbing, HVAC and electrical business owners. Available now at under “Resources,” these eBooks contain valuable insights that educate business owners on getting the most out of their business software. From case studies to questions to ask and features to consider Read more

Author: Michele Windsor, Vice President of Implementation and Training, Successware There is no doubt artificial intelligence (AI) is getting a lot of attention these days, and home service contractors are asking themselves a lot of questions about how, or even if, to use these tools in their business. Fear or uncertainty of the unknown can Read more

Key Performance Indicators (KPIs) can be a very valuable measurement tool for the overall health and success of your business when tracked and interpreted correctly. Because businesses are only as successful as their employees, it’s imperative for owners and managers to set a standard of KPIs and follow through on measuring their progress. Doing so Read more

Chris O’Grady, Chief Sales Officer, Successware  Small business owners run into a slew of challenges every day, from customer service to accounting to managing the massive skilled labor shortage. Those in the home service trades are certainly familiar with these issues, as well as others that are unique to their industry. While many are daily Read more