In today’s ever-changing business landscape, strengthening the contractor/wholesaler channel is critical to survival. A recent general session at PHCC CONNECT drilled deep into the conversation. “How does my supplier make me look like a rock star?” asked Dan Callies, President, Oak Creek Plumbing, Inc., Oak Creek, Wis., during the “Collaborative Connections: Strengthening Supplier-Contractor Relationships for Read more
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A question that you have got to ask yourself every now and then is whether or not your business is running as effectively as it could be. There are a range of different things that are going to contribute to how effectively the business is being run, and you need to be aware of what Read more
Most suppliers don’t have the opportunity to build loyalty with those who use their products. Customers may buy one HVAC every ten years, for example. Customer loyalty can’t really be built on that timeline. Often, the contractor is the one who needs to understand and advocate for the manufacture’s product. Therefore, your suppliers greatly value Read more
As a construction firm, you should be mindful of the delicate balance between success and failure. And if there is one field where you must excel in order to achieve success, it is with your suppliers. Companies that provide you with essential services, raw materials, and maintenance and repairs will all make a significant contribution Read more