Glendale, Calif.—ServiceTitan, the leading software for residential HVAC, plumbing and electrical services businesses in the U.S., recently launched Custom Reporting. The new feature allows home service business owners to build interactive reports that are laser-focused on the metrics that matter most to their business to increase productivity and boost revenue.
With ServiceTitan Custom Reporting, home service professionals can build and share reports that are completely customizable, interactive, and easy to understand. The new custom reports provide real-time, insightful data to ensure home service business owners and their team members make informed business decisions.
“We know that every shop has specific reporting needs, and no two companies are the same,” said Harpreet Ahluwalia, Vice President of Product at ServiceTitan. “Giving our users the power to build their own custom reports unlocks the wealth of data available in ServiceTitan and turns that data into actionable information that can improve their processes and ultimately increase their revenue.”
ServiceTitan’s Custom Reporting boasts several benefits:
● Simple customization: Users can customize the layout and break out data in the way that works best for them by selecting the information they want and need to include in the report. Now owners can develop reports that focus on the information they deem to be most important.
● Intuitive drilldowns: Users have the ability to select and drill down into data fields and see where the data is coming from. Tooltips, or graphical user hints, offer even more specific information on how each metric is calculated.
● Control of user access: Owners can share Custom Reports with other users in the company and set permissions within reports for access to edit or view only.
“The ability to drill-down to the various levels of data is a huge time saver with Custom Reporting,” Ahluwalia said. “With just one click, users can access the source of information for the data they are viewing. Suddenly, that data becomes much more than just a number. For business owners, this will help them make more data-driven business decisions and understand their progress across the entire business operation.”
ServiceTitan plans to roll out additional features to enhance Custom Reporting over the coming months. Users will have the ability to build Custom Dashboards to ensure the most valuable data is front and center when they login. They will also be able to create eye-catching charts and graphs to complement the dashboards and provide a business snapshot at a glance.