The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager XOi, a leading provider of technician-focused technology solutions, announces two new promotions that strengthen the company’s product team as it continues driving the digital transformation of the skilled trades. XOi has named Read more
People in the News
The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager
XOi, a leading provider of technician-focused technology solutions, announces two new promotions that strengthen the company’s product team as it continues driving the digital transformation of the skilled trades.
XOi has named Lee Bridges vice president of product management to help shape the company’s long-term product vision and strategy and Greg Thoman has been named principal product manager.
“Lee has demonstrated a unique capacity to see the big picture without losing focus on the details that matter,” said Aaron Salow, founder and CEO of XOi. “His ability to harness cutting-edge technologies like artificial intelligence for application in the field service industry has been critical to XOi’s evolution. Greg’s expertise and passion have been significant factors in the innovation that ensures our solution truly enhances the experience of the hard-working men and women on the front lines of our industry. They have both played essential roles in positioning XOi as the leading platform for field service contractors and their teams to meet the challenges they face on the job every day.”
As VP of product management, Bridges leads XOi’s product experts and designers as they continue to develop ground-breaking solutions to empower technicians and enhance profitability for field service contractors. He is responsible for managing XOi’s full product lifecycle and ensuring that the company’s commitment to innovative field service technology aligns with overarching business objectives.
Bridges joined XOi in 2020. Before being named vice president of product management, he served as senior product manager, director of product and senior director of product.
“The field service industry is experiencing unprecedented disruption that continues to unlock new opportunities for XOi,” Bridges said. “As the industry evolves and we continue to invest in teams and technology, we’re transforming how field technicians do their jobs. That’s driving new possibilities for customer convenience and satisfaction as well as productivity, and I’m proud to be leading this team into the future of field technology.”
In his new position, Thoman is responsible for enhancing user experience by closely aligning the XOi platform with how technicians work in the field. He helps lead the product team and collaborates with departments across XOi to create real-world solutions.
“I’m excited to be part of this product team,” Thoman said. “We’re helping to drive transformation in the trades that can improve the lives of technicians and help business owners overcome the entrenched challenges facing the industry. Lee and I will continue to focus on recognizing new opportunities for XOi to innovate and deliver game-changing solutions to the people who provide the essential services we all rely on.”
XOi provides field service contractors and their teams a suite of premium tools for managing and leveraging data from current jobs as well as historical projects, including powerful data collection, virtual support and mentoring, and real, actionable insights. XOi users report, on average, a 20% reduction in the amount of time it takes to complete tasks, an additional $1.4 million in new replacement and preventive maintenance contract revenue, and a 40% reduction in second truck rolls. For more information, visit https://xoi.io.
The leading provider of business coaching and training for HVAC, plumbing, and electrical professionals elevates experienced executives to enhance leadership Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces the elevation of two experienced executives to support the company’s continuing mission to empower business Read more
The leading provider of business coaching and training for HVAC, plumbing, and electrical professionals elevates experienced executives to enhance leadership
Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces the elevation of two experienced executives to support the company’s continuing mission to empower business owners and their teams for growth and success.
Kim Archer has been named BDR’s president and Matt MacArthur has been named senior vice president of training and marketing.
Archer had previously served as vice president of coaching. MacArthur had served as director of training. Bruce Wiseman will continue in his role as BDR’s CEO.
Since joining BDR in 1997 as a dealer consultant, Archer has been the driving force behind the company’s highly successful Profit Coach program and Profit Launch business planning workshops. She served as lead trainer for BDR’s financial courses and spearheaded the integration of efficient internal systems and technology platforms. In Archer’s 25 years with BDR, the company has become one of the leading resources to home service contractors, with over 600 coaching clients and hundreds of annual training events.
“Kim has been an integral part of our company since the beginning and has demonstrated unwavering dedication and visionary leadership,” said Bruce Wiseman, CEO of BDR. “She’s profoundly impacted both our success and our client’s success. BDR would not be where we are today without Kim’s contributions, and I have full confidence in her ability to steer us toward an even brighter future.”
MacArthur, a graduate of Ohio Wesleyan University and the Ohio State University Moritz College of Law, joined BDR in 2001. His team supports BDR’s 50-plus business training programs, which over 10,000 contractors and distributors participate in annually. As the training director, MacArthur helped BDR evolve into an industry leader in new training methods to accompany traditional classroom-style training, including live virtual sessions, ongoing academies, and self-paced courses.
MacArthur also hosts BDR’s monthly Prime Resources Podcast and bimonthly Prime Partners Podcast, where he and industry guests provide insights and knowledge to help home service business owners grow their companies.
“Matt’s leadership within the training department has significantly shaped BDR’s training platform and curriculum and positioned us for long-term success,” Wiseman said. “I’m excited for him as he steps into this new role leading the company into our next 25 years.”
BDR is celebrating its 25th anniversary in 2023. The company continues evolving and developing new solutions to help clients meet the demands of their markets.
For more information, visit https://www.bdrco.com.
Winners represent wide range of engineering innovation Danfoss has announced the winners of its 2023 EnVisioneer of the Year competition. ThermalWorks, Polar Engineering, Canal Marine and Industrial Inc. and Weis Markets took top honors in the new, expanded format that allows for multiple winners. ThermalWorks, based in Bloomingburg, New York, was the winner in the Read more
Winners represent wide range of engineering innovation
Danfoss has announced the winners of its 2023 EnVisioneer of the Year competition. ThermalWorks, Polar Engineering, Canal Marine and Industrial Inc. and Weis Markets took top honors in the new, expanded format that allows for multiple winners.
ThermalWorks, based in Bloomingburg, New York, was the winner in the Original Equipment Manufacturer (OEM) category for its advanced waterless cooling system. The company built a modular, hyper-efficient, waterless chiller for the data center industry using state-of-the-art Danfoss products, including its oil-free Turbocor compressors. The fully-integrated, scalable system features a unique chilled water circuit design that rejects heat in stages – free cooling, partial free cooling, high temperature mechanical and low temperature mechanical – with one integrated unit. In addition to using no water, energy use is greatly reduced, resulting in lower carbon emissions and low Power Usage Effectiveness (PUE) values compared to other high-efficiency systems.
Polar Engineering, based in Victoria, British Columbia, was the Engineering Consultant category winner. Its low-GWP, high-temperature heat pump, built by Fraser Valley Refrigeration using Danfoss solenoid, isolation, and electronic expansion valves, including the Colibri EEV, has helped reduce natural gas usage at the Juan de Fuca Recreation Center by 90 percent. As part of an energy recovery system, the heat pump recaptures waste heat from the ammonia refrigeration system on site and uses it to offset the boiler loop load of the facility, resulting in an annual savings 284 tons of carbon emissions and $22,000 in fuel costs.
Pennsylvania-based Weis Markets, the End User category winner, installed a CO2 refrigeration system at its new store in Warminster, Penn. The Danfoss AK-SM 880A controller, with its communications modules, sensors, cables and valves, provides the brains behind the system, monitoring for leaks and ensuring that temperatures remain stable at desired levels. In the first four months of operation, refrigeration energy consumption was over 100,000 kWh less than at a comparable store with traditional refrigeration, saving an estimated $11,000. And by using CO2, with a GWP of 1, as the refrigerant, the store’s impact on air pollution is estimated to be 1500-4000 times less per pound of refrigerant compared to HFC/HFO refrigerants.
Canal Marine and Industrial won in the System Integrator category. The St. Catharines, Ontario-based company built an electric power system for PortsToronto’s Marilyn Bell I, Canada’s first 100 percent electric lithium-ion powered ferry. Annually, this transition to renewable power is saving 530 tons of carbon emissions, reducing estimated energy and operating costs by $150,000 on a yearly basis as well as eliminating the use of approximately 196,000 liters of diesel per year. The vessel’s propulsion system utilizes Danfoss’ air-cooled VACON® NX Series drive modules, grid converters and DC/DC converters plus filters. The components work together in common DC bus topologies to provide power conversion between the batteries and motors to power the vessel’s thrusters and other electrical systems. The batteries are charged through the common DC bus distribution system via an Automatic Shore Connection System which delivers and controls DC power via a VACON® Active Front End from the grid.
Launched in 2010, the annual EnVisioneer of the Year award competition recognizes North American original equipment manufacturers, building owners, municipalities, contractors and end users that have introduced a new product, opened a new facility or invested in a building or system upgrade in the past 18 months using Danfoss products or solutions to realize significant energy and environmental savings. Entries are judged by an independent panel of distinguished experts representing various disciplines.
“We are thrilled to recognize our EnVisioneers of the Year for their innovative work,” said Rick Sporrer, president of Danfoss North America. “Each of our winners has used Danfoss solutions to build a cleaner, more sustainable future. We applaud them for their ingenuity and their commitment to lowering carbon emissions and increasing energy efficiency.”
Max Rohr has been appointed Director of Education and Technical Marketing, a newly created function within Caleffi North America, Inc. In this capacity, Rohr will lead the ideation, development and execution of Caleffi’s training platforms including the idronics™ design journal series, Coffee with Caleffi™ monthly webinars, Caleffi Academy field training and Ask Caleffi blog and podcasts. He Read more
Max Rohr has been appointed Director of Education and Technical Marketing, a newly created function within Caleffi North America, Inc. In this capacity, Rohr will lead the ideation, development and execution of Caleffi’s training platforms including the idronics™ design journal series, Coffee with Caleffi™ monthly webinars, Caleffi Academy field training and Ask Caleffi blog and podcasts. He will also ensure technical data, designer tools and installer information remains firmly integrated within the mainstream market communications of the company.
Stated CEO Mark Olson, “A cornerstone to Caleffi success from the start has been our Excellence in Education. The size and complexity of our programs and ambition to continue leading in compelling educational approaches justifies a singular focus”. Adds VP of Sales Roger Corrente, “Our customers often express how valuable our training is. Max is now integral to continuing the creative education initiatives that help our sales and rep teams succeed”.
After college Rohr interned at Caleffi headquarters in Italy for a year. “It was an incredible opportunity to learn about manufacturing, shoulder-to-shoulder with a team that is so dedicated to quality control. Caleffi is committed to long-term employee development and that always stuck with me,” Rohr reminisced.
Before rejoining Caleffi in 2020, Rohr spent five years at REHAU as Marketing and Academy Manager (Leesburg, Va.) and five years in outside sales with Shamrock Sales Inc. (Denver) and broadening his overall channel experience. He holds a bachelor’s degree in behavioral science and health from the University of Utah.
Company expands its breadth of senior leadership experience to focus on critical areas of the business as part of company’s strategic plan Malco Products, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC and building construction trades, has announced several new leadership roles with the organization designed to support Read more
Company expands its breadth of senior leadership experience to focus on critical areas of the business as part of company’s strategic plan
Malco Products, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC and building construction trades, has announced several new leadership roles with the organization designed to support the company’s continued growth and to focus on critical areas of the business as part of its overall strategic plan.
Malco has enjoyed a sharp increase (to nearly 13%) in annual growth since the start of this decade and has added several new strategic leaders throughout the company and at the board level to support and accelerate Malco’s continual development of products to serve current and new markets. The latest organizational leadership changes include:
Scott Crane has been promoted from Executive Vice President of Finance and Strategy to Chief Strategy Officer (CSO). The CSO is a key leadership position responsible for developing and executing the company’s strategic initiatives and investment strategies. Crane will play a critical role in guiding the organization’s growth and ensuring its competitive advantage in the market.
Mike Hemmesch has been promoted from Director of Business Intelligence to Chief Financial Officer (CFO), following the retirement of current CFO Carla Hinnenkamp, who has been with Malco for 10 years. In this role, Hemmesch will oversee the finance, accounting and technology/MIS teams and manage all aspects of the company’s financial and cash flow planning as well as guiding the company’s future growth initiatives.
“As we look ahead to the growth plans we have outlined for Malco, we knew it was important to have the right people in the right seats to ensure that our teams are well-positioned for the future,” said Rich Benninghoff, Malco’s president and CEO. “Over the past several years, we’ve seen tremendous growth as we continue to offer innovative new products that serve our end users and have been very fortunate to have built a strong bench of talent within our organization. These organizational changes will allow us to further embrace our team’s experience, focus on critical areas of the business and provide even better support for the Malco team.”
For more information about Malco Products, visit www.malcoproducts.com.