People in the News

NIBCO INC. has announced the promotion of Dawn Bloch from vice president, customer engagement, to chief people officer (CPO). In her new role, Bloch will oversee business development, customer service, marketing communications and human resources. Bloch is the first woman to be named to NIBCO’s executive leadership team who is a nonfamily member. Bloch will report Read more

NIBCO INC. has announced the promotion of Dawn Bloch from vice president, customer engagement, to chief people officer (CPO).

In her new role, Bloch will oversee business development, customer service, marketing communications and human resources. Bloch is the first woman to be named to NIBCO’s executive leadership team who is a nonfamily member.

Bloch will report to Ashley Martin, executive vice president, NIBCO.

“Dawn is a powerful testimony to the career advancement of women in our trades and at NIBCO,” said Martin. “It is an honor for her to join the executive leadership team as the first woman that is not a family member.”

Bloch joined NIBCO in 2000 as a customer service representative. She held several positions of increasing responsibility including technical specialist, radiant heating advisor; radiant heat technical coordinator; customer service manager, director retail sales; director, business development and customer service; and vice president, customer engagement.

Bloch was named to Supply House Times’, “20 Women in Industry” in March 2017, an acknowledgement of women decision makers in the PHCP-PVC industry. At NIBCO, she was recognized in 2015 with the Rex Martin award, given to recognize achievement in cost reduction, safety, or an increase in sales, and in 2018, the Alice A. Martin award, given to recognize women who demonstrate philanthropy, community service, mentorship, and support the development of other women.

She has been a member of the American Supply Association Women in Industry since 2013, a board chair for Habitat for Humanity of Elkhart since 2019, and she is a board member for Elkhart Education Foundation, as well as Elkhart Parks Department.

She holds a bachelor’s degree of science in business administration from Indiana Tech, Fort Wayne, Indiana. Bloch also holds a master’s degree in business administration from the University of Northern Alabama, a certificate in digital marketing from Cornell University and attended an advanced human resources executive program at the University of Michigan this summer.

She resides in Elkhart, Indiana.

Oatey Co., a leading manufacturer in the plumbing industry since 1916, today announced that Logan Weiland has joined the organization as Senior Vice President, Chief Financial Officer. Weiland comes to Oatey with more than a decade of experience in public accounting at Ernst & Young, where he most recently served as Assurance Senior Manager. As Read more

Oatey Co., a leading manufacturer in the plumbing industry since 1916, today announced that Logan Weiland has joined the organization as Senior Vice President, Chief Financial Officer.

Weiland comes to Oatey with more than a decade of experience in public accounting at Ernst & Young, where he most recently served as Assurance Senior Manager. As Chief Financial Officer at Oatey, Weiland is responsible for all accounting and finance; FP&A; treasury; risk management; and mergers and acquisition activities.

“I am excited to join this growing organization, which has an excellent track record and reputation, both as a manufacturer and employer,” said Weiland. “I look forward to contributing to Oatey’s ongoing success as a market leader in the plumbing industry.”

“Logan comes to Oatey with a broad range of experience gained from his work with a variety of global companies,” said Neal Restivo, Oatey’s Chief Executive Officer. “I am confident that his leadership and expertise will serve Oatey well as we continue to grow and enhance our business to support our customers.”

Weiland is a resident of Copley, Ohio, and holds a Bachelor of Science in Accounting with a minor in Finance from Heidelberg University. He also holds a Master of Accountancy from Miami University. He is a board member and treasurer for Warehouse District Inc., as well as an associate board member for Greater Cleveland Sports Commission and an Engage! Cleveland Leadership Council member.

Caleffi North America has hired Tina Gullickson into the role of Chief Operating Officer.  Mark Olson, who recently announced plans to step aside from leading the company as CEO, will begin transitioning responsibilities to Gullickson over the coming months. Says Olson, “Tina brings a diversity of leadership experience and business success on which to build on. She tackles challenges Read more

Caleffi North America has hired Tina Gullickson into the role of Chief Operating Officer.  Mark Olson, who recently announced plans to step aside from leading the company as CEO, will begin transitioning responsibilities to Gullickson over the coming months. Says Olson, “Tina brings a diversity of leadership experience and business success on which to build on. She tackles challenges head-on and inherits a fun, seasoned and motivated Caleffi team to continue driving us forward.”

Gullickson brings 20 years of experience in the plumbing and hydronic industries. Her career began in sales but quickly emerged into developing business strategies and assuming leadership positions within Weil-McLain during her 16 year tenure, cultivating the Weil-McLain, Marley Engineered Products and Williamson-Thermoflo brands.  Then Gullickson worked at Broan-NuTone holding several leadership positions, most recently leading their OEM division as general manager for their North American business unit.  She holds an MBA in marketing from Concordia University.

“It is an honor and privilege to join the North America team.  I am excited about the opportunity we have to build on the strong foundation that Mark instilled and the opportunities that present themselves from a team so passionate, driven and dedicated,“ added Gullickson. 

The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager XOi, a leading provider of technician-focused technology solutions, announces two new promotions that strengthen the company’s product team as it continues driving the digital transformation of the skilled trades. XOi has named Read more

The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager

XOi, a leading provider of technician-focused technology solutions, announces two new promotions that strengthen the company’s product team as it continues driving the digital transformation of the skilled trades.

XOi has named Lee Bridges vice president of product management to help shape the company’s long-term product vision and strategy and Greg Thoman has been named principal product manager.

XOi announces that Lee Bridges (right) has been promoted to vice president of product management, and Greg Thoman has been named principal product manager.

“Lee has demonstrated a unique capacity to see the big picture without losing focus on the details that matter,” said Aaron Salow, founder and CEO of XOi. “His ability to harness cutting-edge technologies like artificial intelligence for application in the field service industry has been critical to XOi’s evolution. Greg’s expertise and passion have been significant factors in the innovation that ensures our solution truly enhances the experience of the hard-working men and women on the front lines of our industry. They have both played essential roles in positioning XOi as the leading platform for field service contractors and their teams to meet the challenges they face on the job every day.”

As VP of product management, Bridges leads XOi’s product experts and designers as they continue to develop ground-breaking solutions to empower technicians and enhance profitability for field service contractors. He is responsible for managing XOi’s full product lifecycle and ensuring that the company’s commitment to innovative field service technology aligns with overarching business objectives.

Bridges joined XOi in 2020. Before being named vice president of product management, he served as senior product manager, director of product and senior director of product.

“The field service industry is experiencing unprecedented disruption that continues to unlock new opportunities for XOi,” Bridges said. “As the industry evolves and we continue to invest in teams and technology, we’re transforming how field technicians do their jobs. That’s driving new possibilities for customer convenience and satisfaction as well as productivity, and I’m proud to be leading this team into the future of field technology.”

In his new position, Thoman is responsible for enhancing user experience by closely aligning the XOi platform with how technicians work in the field. He helps lead the product team and collaborates with departments across XOi to create real-world solutions.

“I’m excited to be part of this product team,” Thoman said. “We’re helping to drive transformation in the trades that can improve the lives of technicians and help business owners overcome the entrenched challenges facing the industry. Lee and I will continue to focus on recognizing new opportunities for XOi to innovate and deliver game-changing solutions to the people who provide the essential services we all rely on.”

XOi provides field service contractors and their teams a suite of premium tools for managing and leveraging data from current jobs as well as historical projects, including powerful data collection, virtual support and mentoring, and real, actionable insights. XOi users report, on average, a 20% reduction in the amount of time it takes to complete tasks, an additional $1.4 million in new replacement and preventive maintenance contract revenue, and a 40% reduction in second truck rolls. For more information, visit https://xoi.io.

The leading provider of business coaching and training for HVAC, plumbing, and electrical professionals elevates experienced executives to enhance leadership Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces the elevation of two experienced executives to support the company’s continuing mission to empower business Read more

The leading provider of business coaching and training for HVAC, plumbing, and electrical professionals elevates experienced executives to enhance leadership

Business Development Resources (BDR), a trusted provider of business coaching and training services for the HVAC, plumbing, and electrical industries, announces the elevation of two experienced executives to support the company’s continuing mission to empower business owners and their teams for growth and success.

Business Development Resources (BDR) has named Kim Archer president and Matt MacArthur senior VP of training and marketing to support the company’s continuing mission to empower HVAC, plumbing, and electrical business owners and their teams for growth and success.

Kim Archer has been named BDR’s president and Matt MacArthur has been named senior vice president of training and marketing.

Archer had previously served as vice president of coaching. MacArthur had served as director of training. Bruce Wiseman will continue in his role as BDR’s CEO.

Since joining BDR in 1997 as a dealer consultant, Archer has been the driving force behind the company’s highly successful Profit Coach program and Profit Launch business planning workshops. She served as lead trainer for BDR’s financial courses and spearheaded the integration of efficient internal systems and technology platforms. In Archer’s 25 years with BDR, the company has become one of the leading resources to home service contractors, with over 600 coaching clients and hundreds of annual training events.

“Kim has been an integral part of our company since the beginning and has demonstrated unwavering dedication and visionary leadership,” said Bruce Wiseman, CEO of BDR. “She’s profoundly impacted both our success and our client’s success. BDR would not be where we are today without Kim’s contributions, and I have full confidence in her ability to steer us toward an even brighter future.”

MacArthur, a graduate of Ohio Wesleyan University and the Ohio State University Moritz College of Law, joined BDR in 2001. His team supports BDR’s 50-plus business training programs, which over 10,000 contractors and distributors participate in annually. As the training director, MacArthur helped BDR evolve into an industry leader in new training methods to accompany traditional classroom-style training, including live virtual sessions, ongoing academies, and self-paced courses.

MacArthur also hosts BDR’s monthly Prime Resources Podcast and bimonthly Prime Partners Podcast, where he and industry guests provide insights and knowledge to help home service business owners grow their companies.

“Matt’s leadership within the training department has significantly shaped BDR’s training platform and curriculum and positioned us for long-term success,” Wiseman said. “I’m excited for him as he steps into this new role leading the company into our next 25 years.”

BDR is celebrating its 25th anniversary in 2023. The company continues evolving and developing new solutions to help clients meet the demands of their markets.

For more information, visit https://www.bdrco.com.