People in the Industry

Company has bolstered its resource bench with key experts to better support its brand partners in the home service industry

P1 Service Group, an industry-leading business growth partner that provides world-class resources to its home service partner companies across the country, announced the hiring of five new team members. The new additions to P1’s experienced leadership team demonstrate the company’s exceptional growth rate and early success since its founding in 2021.

“Adding these seasoned subject-matter experts with long-standing industry relationships to our team elevates our ability to deliver our ‘people first’ approach to a growing number of first-class home service companies around the nation,” said Jeff Belk, CEO of P1 Service Group. “Our new team members help P1 stand out as the most experienced business growth partner in the home service industry. Their integrity and commitment to excellence perfectly complement our values and will support our partners in creating unique growth avenues.”

The new team members include:

1. Steve McConnell, Chief Financial Officer. McConnell, who has more than 20 years of experience supporting the profitable growth of multiple private-equity-backed companies, will assist P1 and its partner companies in developing functional programs for the accounting and human resources departments.
2. Lisa White, Vice President of Partner Relations. White has spent more than 22 years in the trades, including 21 years with the Nexstar Network. She has a decades-long relationship with both Belk and P1 President Justin Carrol, and now joins P1 to lead business development, guide partner companies in operations, and help contractors navigate the changing dynamics of the home services industry.
3. Dan Friesen, Vice President of Training. Friesen started in the trades in 1993 and spent 17 years at Nexstar, where he trained more than 50,000 people. Friesen, who joined P1 after knowing Belk, Carrol, and White for nearly 20 years, supports partners by managing and advising on the continuous training of their team members.
4. Michelle Fadeley, Vice President of Marketing. Fadeley has more than 20 years of comprehensive experience leading marketing strategies and initiatives for companies ranging in size from start-ups to those with established national footprints. Recruited for her breadth of experience in growth marketing, Fadeley helps P1’s partner brands grow by delivering personalized recommendations on marketing best practices and lead generation.
5. Donata Hammonds, Vice President of Recruiting. Hammonds previously spent seven years running a successful recruiting business that worked with home service companies, including working with Carrol for more than two years, before coming to P1. At P1, Hammonds collaborates with partner companies to optimize recruiting strategies and ensure a reliable pipeline of strong talent.

“This group’s expertise will help P1 achieve long-term growth and success,” said Justin Carrol, President of P1 Service Group. “We’re delighted to have each of them on the P1 team and to assist our growing partner network.”

For more information about P1 Service Group, please visit  www.p1servicegroup.com. P1 Service Group is financially backed by River Sea Network and The Edgewater Funds.

Navien, the leader in condensing technology, has officially incorporated their business in the country of Canada under the name Navien Canada, Inc. Navien business in the United States, Canada and Mexico had been operating as Navien, Inc. since 2006. Now, the American territories will be split among the three separate corporations, with the United States still operating as Navien, Inc. and Mexico operating as Navien Mexico, S.A. de C. V.

“Our business in Canada has grown exponentially over the previous 16 years, making Navien the number one selling manufacturer of tankless water heaters and wall-hung boilers in the country,” said Scott Lee, CEO of Navien Canada, Inc. “By incorporating our business in Canada as Navien Canada, Inc., Navien is demonstrating its commitment to providing nimble, personal and more localized services, and strengthening our partnerships with our customers across Canada.”

Navien commemorated the official announcement of Navien Canada, Inc. on August 29 in Surrey, BC with the grand opening of their first Canada distribution centre and the launch of a new website dedicated to Canada, navieninc.ca. Several Navien distributors, contractors and sales representative partners attended the grand opening, along with key executive members of Navien, including Canada National Sales Manager, Adam Wills.

“Even though our supply chain capabilities have far exceeded industry averages over the last 2 years, we knew more was needed as customer expectations continue to evolve,” said Wills. “That is why this facility, the new Navien Canada distribution centre, has come online. Now we can offer industry leading products, accessories, and parts locally in Canada. For our partners, this means faster deliveries, greater product accessibility, dedicated inventories of add-on components like manifolds and rack systems, and improved profitability.”

For more information about Navien Canada, Inc. and their products, visit navieninc.ca.

An Incomparable Spirit

Dynamic leader and Kohler Co. Executive Chairman Herbert Vollrath Kohler, Jr. passed away on September 3, 2022, in Kohler, Wisconsin. He was 83. His bold ideas and hands-on leadership transformed the plumbing products manufacturer founded by his grandfather into a global and diverse family of businesses synonymous with unmatched quality, creativity, and bold innovation. He literally put his beloved home state of Wisconsin on the map as a global golf destination culminating with the Ryder Cup in 2021.

Herb Kohler’s personal mission was to create delight. For him, there was no halfway. To warrant the “KOHLER” nameplate, a product had to be more than durable, functional, and attractive. It had to be joyful and memorable.

“His zest for life, adventure and impact inspires all of us. We traveled together, celebrated together, and worked together. He was all in, all the time, leaving an indelible mark on how we live our lives today and carry on his legacy,” said his family.

He was admired by many as an accomplished, dynamic leader; independent-minded entrepreneur; courageous innovator; and passionate creative. Herb, more than anyone, lived and breathed Kohler Co.’s mission of providing customers with gracious living each day. He was a big personality who was steadfast in guiding Kohler associates in the relentless pursuit of the company mission, and he took immense joy in witnessing his customers’ delight firsthand.

“If I sell you a bathtub, there has to be something about it that gives you pleasure not only at the time of the transaction. Years later, we want you to think this is one of the best buys of your life,” he once said in an interview. “The same applies with everything we provide – an engine, generator, toilet, table, hotel room, spa service, golf course, you name it. If you think about it five years later and, inwardly or outwardly, it makes you smile and we can do this consistently, then we’re living up to our mission.”

Early Life

Herb Kohler – who preferred to use his first name but was so respected by Kohler Co. associates who addressed him as “HVK” or “Mr. Kohler” – was born in Chicago on February 20, 1939. His father Herbert V. Kohler, Sr., son of Kohler Co. founder John Michael Kohler, served as Board Chairman and CEO of Kohler Co. from 1940 until his death in 1968. His mother Ruth De Young Kohler was a historian and former women’s editor of the Chicago Tribune.

Herb was educated at the Kohler schools in Kohler, Wis., and at Choate Rosemary Hall in Wallingford, Conn. As a young man, he spent many summers as a laborer on the Kohler farms and in most of the manufacturing divisions of Kohler Co. After serving with the U.S. Army Reserve, studying at the University of Zurich in Switzerland, and launching a brief acting career at Knox College in Illinois, he completed his education at Yale University, graduating with a Bachelor of Science degree in industrial administration in 1965.

He rejoined Kohler Co. full-time as an R&D technician shortly after graduation. He became a Director of the company in 1967, and when his father died a year later, he became Vice President of Operations. He was named Executive Vice President in 1971, was elected Chairman of the Board and CEO in 1972, and President of the Company in 1974 – at the age of 35. In 2015, he became the company’s Executive Chairman, with son David taking the helm as President and CEO. He served Kohler Co. for 61 years.

Creative Passion and THE BOLD LOOK OF KOHLER

In the early 1970s, Herb created a force with THE BOLD LOOK OF KOHLER that forever changed the American bathroom and kitchen, transforming what were once utilitarian spaces into statements of design, style, sophistication, and craftsmanship. During his 43-year span as CEO, he also transformed his family-owned company into a world leader, with more than 40,000 associates and dozens of manufacturing facilities on six continents.

The National Kitchen and Bath Hall of Fame inducted him in its founding year of 1989, followed by the National Housing Hall of Fame in 1993. Ernst & Young named him National Entrepreneur of the Year in Manufacturing in 2002, and Junior Achievement inducted him into its U.S. Business Hall of Fame in 2006.

THE BOLD LOOK OF KOHLER began in 1967 as a unique program of beautifully designed toilets, bathtubs, sinks and other fixtures in unique colors supported by imaginative consumer advertising. But under Herb’s watch, it went beyond a corporate promotion to become a bold new guiding spirit for the company and its associates. It was a spirit that positioned them on the leading edge of everything they set out to do, while maintaining a single, high level of quality in the company’s products, processes, and services.

“We have the people, the products, the focus, the resources, and the passion to pursue our mission and compete successfully,” Herb once told associates.

That is exactly where he led them, based on three primary guiding principles. One, live on the leading edge of design and technology of product and process. Two, have a single standard of quality above the norm with everything the company does. And three, invest 90 percent of Kohler Co.’s annual earnings back into the company.

Herb invested in state-of-the-art manufacturing technologies, revitalized the company’s tradition of product innovation, and launched bold brand-awareness advertising campaigns geared toward consumers – taking the KOHLER plumbing brand to number one on a global scale and never looking back.

Always a hands-on executive who was full of ideas for improving products and processes, he involved himself in design decisions to a degree that was uncommon among CEOs. He thoroughly enjoyed the creative process – from reviewing 30-second television commercial storyboards to testing new products personally by soaking in a whirlpool bath or sampling a decadent piece of KOHLER chocolate. He designed many of the company’s products himself and held more than 200 design and utility patents.

He invested in new designs, products, manufacturing facilities, and distribution strategies. Realizing the opportunity to compete in the changing world marketplace, he gave the company and the KOHLER brand new global perspective and greater presence by adding production, distribution and marketing in Mexico, United Kingdom and Continental Europe, North Africa, India, Middle East, Latin America, Brazil, and the greater Asia Pacific region, including China, Thailand, South Korea, Australia, and New Zealand.

He took the company into new businesses with more than 48 acquisitions over his tenure. This began with Sterling Faucet Co. that joined the Kohler family of businesses in 1984, followed by French plumbing company Jacob Delafon in 1986, and U.K. shower manufacturer Mira in 2001. He formed the Kohler Interiors Group acquiring premium luxury brands Baker Furniture, McGuire Furniture Company, Ann Sacks Tile and Stone, Kallista plumbing, and Robern mirrored cabinets.

Herb invested beyond plumbing products to strengthen the company’s other core business – Power – and expanded the portfolio with a series of acquisitions including Italian diesel engine manufacturer Lombardini in 2007 and France-based generator company SDMO in 2005. Today, Kohler Co. is the third largest global power systems organization in the world.

In the late 1970s, Herb convinced skeptical colleagues to develop The American Club – originally built as an immigrant workers’ dormitory in 1918 – into a luxury spa and resort. The Board of Directors twice rejected the idea, but he persisted. Today, The American Club is the Midwest’s only AAA Five Diamond Resort Hotel, a member of the National Trust for Historic Preservation’s Historic Hotels of America program, and among a handful globally to have both the AAA Five Diamond and Forbes Five-Star designations. In 2018, Historic Hotels of America and Historic Hotels Worldwide recognized Herb as the recipient of its annual Steward of History and Historic Preservation award for The American Club.

With The American Club serving as the anchor property, Destination Kohler was formed and today includes the 500-acre wilderness preserve River Wildlife; a second hotel, Inn on Woodlake; the Kohler Waters Spa; multiple casual and fine dining restaurants and pubs; Sports Core health and racquet club; Yoga on the Lake; Bold Cycle; Riverbend private membership club; Kohler Original Recipe Chocolates; the Kohler Design Center and a host of home furnishing and specialty shops. Destination Kohler paved the way for the Hospitality & Real Estate Group. Another hotel called LODGE KOHLER opened in 2017 and is an anchor property within the Green Bay Packers’ Titletown entertainment destination.

But it was another of Herb’s bold moves that garnered infinitely more international acclaim for the company and opened the floodgates to a new and prosperous expansion of Kohler Co.’s impact – golf.

A Golfer’s Dream

The Chicago Tribune once wrote about Sheboygan County, “The likelihood of turning this vast rural farmland into a golf mecca is about the same as making a toilet a work of art. Herbert Kohler can now say he has done both.”

During The American Club’s early years, guests asked Herb why the resort offered transportation to local golf courses, but no golf course itself. The question ultimately inspired first a partnership and then deep friendship with hall-of-fame golf course designer Pete Dye, and a vision that brought forth what some have called the most spectacular 72 holes of championship golf in America.

Blackwolf Run, the first piece of Destination Kohler’s golf portfolio, opened in 1988. Whistling Straits came 10 years later, transforming a polluted, abandoned airfield site into a world-class golf experience evoking the seaside links courses of the British Isles – right down to the flock of Scottish Blackface sheep Herb acquired that still roam the grounds today.

Herb’s next golf adventure took him to the game’s birthplace in St Andrews, Scotland, where he bought a hotel alongside the legendary Old Course and turned it into the Old Course Hotel Golf Resort and Spa and added The Duke’s – a heathland golf course outside of town. His most recent projects are closer to home, including the Straits Chapel, serving as the co-designer of the enjoyable 10-hole, par-3 Baths of Blackwolf Run golf course that debuted in June 2021, as well as plans to build an 18-hole public golf course on company property along more than a mile of Lake Michigan shoreline in southern Sheboygan County.

Whistling Straits and Blackwolf Run have been recognized among the best golf courses in the country – in 2000, Golf Digest named Sheboygan County 7^th among the top 50 golf destinations in the world – and continue to challenge professional and amateur athletes from across the globe. The Kohler courses have hosted six Major golf championships to date, including one of the most exciting PGA Championships on record at Whistling Straits in 2015. In 2021, in perhaps the culmination of his legacy and passion for golf was hosting the 43^rd Ryder Cup – which many golf experts called the best-ever in the 94-year history of the storied competition.

In 2016, Herb earned the Old Tom Morris Award from the Golf Course Superintendents Association of America; the award recognized his “indelible mark on golf and focus on the importance of environmental stewardship.” Then in 2019, the Wisconsin Athletic Hall of Fame enshrined Herb as part of its 69^th class for transforming Wisconsin into a worldwide golfing destination and bringing six golf Major Championships to Wisconsin and the 43rd Ryder Cup in 2021.

The business of golf sparked a passion within Herb for the sport itself, and he became a serious student of the game in his 50s. He spoke fondly of the values associated with golf and the friendships he made – particularly with his beloved “Gnarly Balls” gang of friends, who played courses all over the world, usually in harsh weather, and always with a friendly wager. Herb recorded his only hole-in-one on the 11th hole of the Old Course at St Andrews in 2007. It was a “postcard moment” he laughingly remembered not only for the achievement, but also for the fact that his golfing companions celebrated by downing expensive shots of scotch – and presenting him with the bill.

A Greater Purpose

Herb Kohler found strong inspiration in the life of his uncle, Walter J. Kohler Sr., who led Kohler Co. from 1905 until his death in 1940. The elder Kohler often quoted a business principle coined by 19^th century English critic John Ruskin: “Life without labor is guilt, labor without art is brutality.” The quotation resonated with Herb, who saw business as a process that thrived on creativity, provided constant challenges, and offered a means by which to help others. He worked diligently to be a positive influence in his community and was an ardent supporter of the arts, the environment and historic preservation

Working closely with his sister Ruth and the John Michael Kohler Arts Center, Herb helped establish an innovative Arts/Industry residency program that invites artists into the Kohler factories to work alongside production associates turning out stunning works of handcrafted sculptures of art made from plumbing product materials, such as vitreous china, cast iron and brass. To date, more than 500 artists have participated in this unique residency that intersects art and manufacturing.

Walter’s influence was also evident in Herb’s community services. In the early 1900s, Walter hired the pre-eminent landscape architecture firm of the Olmsted Brothers – whose portfolio included New York’s Central Park and the U.S. Capitol – to create a 50-year plan for the Village’s green spaces. In 1977, Herb worked with the Frank Lloyd Wright Foundation to put together a second 50-year plan for the Village, paving the way for additional development of residential and company properties including the Sports Core, Shops at Woodlake, and the Woodlake Market.

Herb established and chaired the Kohler Trust for the Arts and Education, the Kohler Trust for Preservation, passing the chair role to his daughter Laura in 2015. Herb also established the Kohler Trust for Clean Water in 2019, of which Laura is also chair. Among the beneficiaries of the Trusts are the Wisconsin Chapter of The Nature Conservancy, and recently a major conservation project in the Sheboygan River Watershed.

He served as President of the Kohler Foundation that provides hundreds of thousands of dollars in scholarships annually, sponsors a Distinguished Guest Series that brings internationally recognized performers to Sheboygan County and manages the Waelderhaus – a replica of the Austrian home of John Michael Kohler that is open to the public.

The Foundation and Trusts have funded the preservation of significant art environments and collections, as well as the re-creation of a working sawmill and millpond at Wade House State Park in Greenbush, Wisconsin, a state historical site initially preserved by the Kohler Foundation under the leadership of Herb’s mother. Herb also served as co-chairman of the successful fund raising effort in support of the creation of Old World Wisconsin, a living ethnic museum built by the Wisconsin State Historical Society in Eagle, Wisconsin.

Herb’s interest in the outdoors and environmental preservation led to the creation of River Wildlife, a 500-acre nature preserve along the banks of the Sheboygan River; and the preservation of Eagle Valley, a 1,440-acre eagle preserve along the bluffs of the Mississippi River, which earned a Wisconsin Wildlife Habitat Development Award. Additionally, Herb developed Kohler Co.’s 12 Environmental Principles, allowing the company to meld environmental stewardship with industrial manufacturing. And in September 2022, the KOHLER Center for Marsh Education was opened at the Sheboygan Marsh Wildlife Area to promote the environment, conservation, and stewardship through education, hands-on activities, and advocacy.

In 2012, Herb helped finance and led the design and construction of the Kohler Environmental Center at Choate Rosemary Hall, his alma mater. This LEED-Platinum environmental research and education center is outfitted with three working laboratories, two classrooms, and a greenhouse. It is home to the Environmental Immersion Program, a year-long residential and interdisciplinary program.

Herb was an advocate of youth development and education. He volunteered his time as a board member of Outward Bound USA, a leading provider of experiential and outdoor education programs. He was personally impacted by Outward Bound in 1986 through an Invitational Expedition on North Carolina’s Chattooga River. Immediately captured by the adventure and experience, Herb joined the Board of Directors in 1997 on which he served until 2010 and introduced each of his children – and subsequently grandchildren – to the organization, who attended expeditions as youth. A life of service, impact, and commitment to this non-profit earned Herb and daughter Laura the highly coveted Kurt Hahn Award in 2020.

He also served as a trustee at Lawrence University in Appleton, Wisconsin; Choate Rosemary Hall; the National Housing Endowment; and Friendship House, a home-based facility for at-risk youth in Sheboygan. He was an active supporter of The First Tee, an initiative to create new golf facilities around the country and make the game more affordable and accessible, especially to youth.

As part of his commitment to education, Herb established the Kohler Scholarship Endowment in Drama at Duke University. He also endowed the Kohler Center for Entrepreneurship in the College of Business Administration at Marquette University, creating a program putting Marquette students in regular contact with established business leaders to study entrepreneurial success. In 2018, the UW-Madison College of Engineering was a benefactor when the Kohler Innovation Visualization Studio was opened, and in 2014 Lakeshore Technical College in Cleveland, Wisconsin, was a benefactor when the KOHLER Center for Manufacturing Excellence was unveiled.

In 1997, Herb earned the Ellis Island Medal of Honor for “exemplifying American ideals and preserving an Austrian heritage.”  In 2018, the University of St Andrews presented Herb with an Honorary degree, Doctor of Laws for demonstrating a lasting commitment to the town and people of St Andrews.

Foundation in Family

Herb Kohler never pushed his three children into the family business, instead encouraging them to follow their own paths. The fact that all three paths eventually led Laura, Rachel, and David to Kohler Co. is testament to their father’s steady influence and example. David oversees Kohler Co. in the role of President and CEO, Laura is Senior Vice President of Human Resources, Stewardship and Sustainability, and Rachel formerly served as Group President of Kohler Interiors and now an entrepreneur in her own right, is a member of the company Board of Directors.

Herb married the former Natalie Black in 1988 and together they built a life focused on growing the business on a global scale. Natalie Black Kohler is now retired, having recently served as Senior Vice President and Chief Legal Officer for Kohler Co. She is also a member of the company’s Board of Directors and President of the Kohler Foundation.

Herb was devoted to his family, often sharing adventurous vacations with them. Close friends say his forceful personality could be tamed within seconds by the smiles of his 10 grandchildren and three great grandchildren.

His marriage to Linda Kohler Anderson ended in divorce in the early 1980s. Linda, the mother of Laura, Rachel, and David, died in 2005. Herb was also preceded in death by his parents, Herbert V., Sr., and Ruth DeYoung; his younger brother, Frederic Kohler; and younger sister, Ruth DeYoung Kohler II.

Herb is survived by his wife, Natalie; two daughters, Laura Kohler (Steve Proudman), and Rachel Kohler (Mark Hoplamazian); and one son, David Kohler (Nina). He is further survived by 10 grandchildren, and three great grandchildren, Ophelia, Herbert, and Uma Cartwright.

He will be greatly missed by his family, a large circle of friends, tens of thousands of Kohler Co. associates and retirees worldwide, as well as many others who came to know him.

Celebrating Herb’s Legacy

The family plans to host a private service. At a date to be determined, Kohler Co. will host a tribute to Herb Kohler for associates, past and present.

Coming soon is a tribute website to learn more about Herb Kohler’s countless contributions, his dynamic life, business impact and well-deserved accolades. Information regarding ways to honor his memory will be detailed on the website.

 

 

One of the industry’s leading independent agencies, the 73-year-old Dellon Sales now represents the full Saniflo offering throughout its territory, targeting both residential and commercial segments, while placing strong emphasis on contractor product education.

SFA Saniflo USA recently partnered with Dellon Sales Company to serve as its exclusive sales agent throughout the state of New Jersey and the five boroughs of New York City. In this capacity, effective July 1 of this year, Dellon Sales is representing the entire Saniflo offering of above-the-floor macerating and grinding toilet systems and drain pumps, serving wholesaler-distributors, as well as project managers, engineers, contractors, and architects.

A multi-channel agency, Dellon Sales covers all segments of the construction market, residential and commercial. Its team of more than 40 outside and inside sales personnel work to specify materials and quote a wide range of commercial projects, including retail, multi-use, offices, schools, hospitals and multifamily.

Key to its work with Saniflo will be Dellon Sales’ long-standing commitment to contractor education. Able to offer a full range of AIA and CEU-accredited courses, Dellon will leverage its expertise to conduct field demonstrations and formal trainings for Saniflo. The goal: To help familiarize plumbing contractors as well as various buying influencers with the special features and benefits of the Saniflo product line and the cost- and time-saving solutions it brings to residential and commercial projects.

Now in its fourth generation, Scott Dellon leads Dellon Sales with over 40 years of industry experience. Scott’s son David, a 2005 graduate of Penn State University, majoring in marketing and supply-chain logistics, joined the company in 2005 and now serves as company president, leading Dellon Sales with his father. Based in Albertson, N.Y., Dellon Sales currently employs over 40 personnel and operates a 46,000-square-foot warehouse stocked many of the more prominent brands in plumbing, hydronic heating, HVAC and fire protection today.

“Dellon Sales is excited to form this new partnership with Saniflo, a recognized brand leader and the inventor of above-floor maceration that has built a strong and growing market for the technology over the past two decades,” says David Dellon. “Our agency has an exceptional inside and outside sales team, filled with industry veterans and up-and-coming industry leaders who are eager to boost brand awareness and project specifications in the New York and New Jersey markets for Saniflo.”

“New Jersey is our home state in this country,” notes SFA Saniflo CEO Regis Saragosti. “Along with New York City, it is also one of Saniflo’s largest and most vibrant markets, one that offers a huge and growing potential. Working with Dellon Sales, one of our industry’s leading independent reps, we expect to fully capitalize in the years ahead on all that opportunity that New York and New Jersey have to offer.”

For more information on Saniflo’s partnership with Dellon Sales, visit: https://saniflo.greenhousedigitalpr.com/dellon-sales