John Thompson

What is the product that you are trying to sell to your clients? Know what you are doing and know who you are! John & Devynn discuss in the latest episode of Beyond the Service. Read more

This week’s episode of Beyond the Service discusses Appearance. The image you put out there is your first impression. Make it count, and for the sake of all that is holy, don’t go shirtless! Read more

This week’s episode of Beyond the Service tackles tips and tricks at cracking the code on how to deal with customers leaving bad reviews. John & Devynn are just scratching the surface with this one and will dive deeper on online reviews but you don’t want to miss this episode. Read more

Beyond the Service John Thompson talks with Lance from Solderweld

John Thompson caught up with Lance, owner of SolderWeld about creating a brand and what it can do to bring customers to your business. This is special coverage from AHR Expo in Orlando, FL. Follow along as Beyond The Service hosts Devynn and John Thompson discuss all there is to do in running a successful Read more

The all-expenses-paid 3-day trip involved a variety of VIP professional and networking experiences, including the opportunity to build their own iconic RIDGID custom pipe wrench, a featured spot in a RIDGID photoshoot, a premium fishing excursion on Lake Erie and more. Winners also received a behind-the-scenes tour of the RIDGID plant, getting a sneak peek Read more