Emerging Trends

Report finds resilient businesses are adopting technology, outsourcing, and focusing on customer relationships 29% of contractors plan to invest in technology this year to increase revenue, customer retention, and customer acquisition. 27% of contractors have outsourced services as a solution to streamline their processes, scale, and grow revenue Repeat customers accounted for 39% of revenue Read more

Similar to the way the rest of the world was impacted, employers and employees of the propane industry in Canada found that the COVID-19 pandemic brought with it a tremendous disruption to normal working patters. As the numbers of new infections continue to decline in most regions across the country, there are still longer-term safety Read more