Customer Engagement

With industry-leading expertise and experience, trusted providers empower contractors to maximize efficiency, financial performance and valuation Contractor in Charge, the top provider of start-to-finish 24-7 customer engagement, appointment booking, full-service bookkeeping and controller services for home service contractors, announces a strategic partnership with SF&P Advisors, the leader in residential and commercial mechanical, HVAC and plumbing mergers Read more

The new feature gives Text Request customers the ability to request, track, and respond to Google reviews seamlessly from Text Request Text Request, the industry-leading business messaging platform, announced today the release of its newest feature, Reviews — a review management solution that enables customers to request, track, and respond to reviews on Google directly from their Read more

NIBCO INC. has announced the promotion of Dawn Bloch to vice president, customer engagement. In her new role, Bloch will oversee the marketing communications department in addition to continuing to manage business development and customer service. She will report to Ashley Martin, executive vice president, NIBCO. Bloch joined NIBCO in 2000 as a customer service representative Read more