service calls

No matter how good you are at your work or how talented your team is, there are always going to be times in the when customers complain about your work – it is just a fact of business life that you cannot please all of the people all of the time. It can be upsetting Read more

With the cherry blossoms popping and temps topping 90+ degrees, it was one of the hottest days to start the spring in the DC area. And you know what that means? From the moment he picked me up for the ride along, Dan Foley’s phone was ringing off the hook, blowing up with service calls Read more