Johnson Controls launches new 2024 virtual and in-person training opportunities at its Ducted Systems Academy

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  • Relaunched training programs include guidance on new residential and commercial heat pump equipment, electrification and low-GWP refrigerants

  • Course fees have been reduced, and in-person and remote options expand access for contractors

  • New, immersive online training programs now available for new contractor certification

Johnson Controls, the global leader for smart, healthy and sustainable buildings, announces the launch of its new 2024 Ducted Systems Academy training opportunities and industry resources. The industry-leading programs feature a combination of hands-on experiences, virtual resources, and on-demand and in-person courses at the state-of-the art Ducted Systems Academy in Oklahoma City, Oklahoma. All resources are developed by experienced industry experts and designed to help residential and commercial contractors build knowledge on important topics including new residential and commercial heat pump equipment, electrification and low-global warming potential (low-GWP) refrigerants.

“Our industry is in a state of rapid transformation with several major regulations going into effect, and contractors need up-to-date information to meet these evolving demands,” said Christyn Mueller, manager of commercial learning, Johnson Controls. “Our goal has always been to serve the industry as a resource. We’ve designed our newest training programs for the year ahead to focus on accessibility and affordability so more contractors can get the information they need to be successful and better serve their customers.”

Relaunched in-person training center

Fast advancements in technology and evolving regulations have created a need for contractors to build on their existing knowledge. The Johnson Controls Ducted Systems Academy provides an opportunity for contractors to gain hands-on experience with new equipment, including the latest commercial and residential heat pumps and low-GWP refrigerant systems. The 2024 program offers 40 courses that range from commercial start-up and commissioning to product essentials and customer service training.

To make these programs more widely accessible, Johnson Controls has reduced course fees and is offering train-the-trainer options for some residential technical courses to enable a single contractor to complete the in-person training and recreate the experience at their own location. Additionally, tuition offset programs are available based on partnership program levels.

“We have a trade that demands correct answers the first time,” said Stephen Love, technical service manager, Johnstone Supply. “The partnership between Johnson Controls and Johnstone Supply allows us the ability to have great technical training resources. In turn, it allows our participants to learn, practice, and perfect their trade at the Johnson Controls Ducted Systems Academy.”

One-Minute Expert program

Available within the Ducted Systems Solutions App, One-Minute Expert is a group of tools that provides instant access to quick reference guides, approximately 100 videos and customer-facing resources on one easy-to-use platform. The program is free and designed to provide valuable insights on important topics such as low-GWP refrigerants, new equipment installation, electrification, and heat pump knowledge – all within a new, time-saving format. New resources are being added monthly.

Tech Foundry courses

In response to the industry’s workforce development needs, Johnson Controls has relaunched its proven Tech Foundry, an immersive residential and commercial contractor training program in a hybrid format designed to fit within busy schedules. The 10-week course integrates remote and live learning with mentor support and peer interaction to review topics such as: refrigeration systems and compressors, tubing and piping, ventilation systems, and heating and cooling loads. A network of local labs is utilized throughout the online session to provide weekly hands-on experiences, and the program culminates with a 3-day hands-on immersion conducted in-person at the Johnson Controls Ducted Systems Academy.

Virtual courses and recertification

For contractors unable to attend in-person trainings, a series of webinars will be introduced in 2024 that include new product introductions, competitive differentiation, sales skills and low-GWP refrigerants. Additionally, virtual recertification options are available to individuals who have previously received in-person startup and commissioning certification.

For more information about the Johnson Controls Ducted Systems Academy and to preview the 2024 course catalog, please visit

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