When North Meets South: Watts Opens Learning Center in North Carolina

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St. Pauls, N.C.—Recently, members of the trade press were greeted by Watts Water Technologies executives for an exclusive tour of the company’s new Watts Works Learning Center. At the new, 3,000-sq.-ft. learning center, customers, channel partners, sales representatives, employees and other visitors can obtain hands-on and classroom training for a wide range of Watts products and solutions, which include Orion chemical piping systems, BLÜCHER stainless steel drainage, Watts cast iron drainage, Watts rainwater harvesting solutions, and Mueller Steam Specialty products, among others.


From l to r: left to right: Andrew Windsor, Watts Senior Vice President, Sales – Watts; Mark Hamilton, VP Drains, Americas – Watts; Roberto Vengoechea, Senior VP, Fluid Solutions – Watts; Jackie Comiskey, Indirect Sourcing Manager – Watts; Dennis Fackler, Facility Engineer – Watts; John Palotta, Vice President, Carolinas Operations – Watts; Chris Jamieson, Vice President, Marketing & Business Development – Watts; Gerald Weindel, Mayor, St. Pauls NC; Greg Gyorda, Director, Customer & Employee Training – Watts.

“This newest world-class Learning Center is part of our ongoing investment in education and training for our customers and our commitment to remaining a leader in training the industry,” said Greg Gyorda, Director, Customer & Employee Training.

“Through the Watts Works learning program, we are helping customers enhance their knowledge of a broad range of plumbing, drainage, HVAC, and water quality solutions,” he said. “In our hands-on demonstration labs and comprehensive classes led by experienced instructors, customers are able to enrich their professional skills.”

While taking the tour of the 220,000-sq.-ft. St. Pauls facility, products such as drains, strainers, butterfly valves are made, and the assembly of the IntelliStation digital mixing system, seen here.

Visitors to the St. Pauls Center—located within the 210,000-sq.-ft. St. Pauls manufacturing facility that employs 220 people—can also tour the factory to production of Orion Chemical Piping Systems, the Powers IntelliStation Digital Mixing System, Watts Manifolds and RainCycle Rainwater Harvesting systems, Mueller Steam Strainers, Check Valves, and many other products.

A look into the hands-on learning center.

According to VP Carolina Operations, and tour guide for the day, John Palotta, Watts has made a tremendous investment in time and money with the new Center. “Success is reflected in the products and support, but all of that would be nothing without the people here,” says Parotta.

The St. Pauls Center is the third Watts Works Learning Center in the U.S., joining Centers in North Andover, Mass., and Woodland, Calif.

Chris Jamieson, Vice President, Marketing & Business Development, gives a brief history of the company to start the tour.

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