service

Four pro tips on how to cope with ever-growing consumer demands and better serve today’s digitally fluent customers You don’t have to be a fan of HGTV’s hit show Fixer Upper to be familiar with hosts Chip and Joanna Gaines. These days, the husband-wife duo has become the face of the American DIY Dream to Read more

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Whether you’re a one-person operation or have several hundred employees, professionalism is key to a successful contracting business. Your highest revenue stream should be generated from repeat and referral customers. A bad review travels fast, while contractors actually have to work at acquiring good reviews, particularly on the Internet. As Ben Franklin eloquently surmised, “By Read more

OESP’s inaugural Roadshow kicked off at the beautiful Mohegan Sun casino May 12-13, 2014 to some mixed reviews. A niche show, OESP—the oil and energy service professionals association—has always been known for its intimate setting and social interaction. “It’s like a family reunion,” said Robert O’Brien, vice president, national OESP chapter. Listening to its constituents Read more