Malco Products, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC and building construction trades, announced that Zach Fellows of Ace Supply Company in Eden Prairie, Minn., won the company’s first-ever Counterperson of the Year Contest. As Counterperson of the Year, Fellows exemplifies the same values that make Malco Read more
People in the Industry
Malco Products, one of the nation’s leading solution developers and manufacturers of a variety of high-quality tools for the HVAC and building construction trades, announced that Zach Fellows of Ace Supply Company in Eden Prairie, Minn., won the company’s first-ever Counterperson of the Year Contest.
As Counterperson of the Year, Fellows exemplifies the same values that make Malco great: dedication to superior customer service and going above & beyond to ensure contractors have the Malco tools they need to get the job done. Fellows earned a prize of $500 cash, a Malco golf shirt and hat.
“In the realm of customer service, few shine as brightly as Zach Fellows,” said Michael Dungan, Fellows’ nominator. “His dedication, passion, and commitment to excellence are clear indicators that he is destined for a bright future.”
“We are proud to recognize Zach for providing excellent customer service and setting the bar high for our industry,” said Rebecca Talbot, vice president of marketing at Malco Products. “Zach’s proactive approach to serving contractors and promoting Malco’s high-quality products is well-deserving of our inaugural Counterperson of the Year title.”
For more information about Malco Products, visit www.malcoproducts.com.
NIBCO INC. has announced the promotion of Dawn Bloch from vice president, customer engagement, to chief people officer (CPO). In her new role, Bloch will oversee business development, customer service, marketing communications and human resources. Bloch is the first woman to be named to NIBCO’s executive leadership team who is a nonfamily member. Bloch will report Read more
NIBCO INC. has announced the promotion of Dawn Bloch from vice president, customer engagement, to chief people officer (CPO).
In her new role, Bloch will oversee business development, customer service, marketing communications and human resources. Bloch is the first woman to be named to NIBCO’s executive leadership team who is a nonfamily member.
Bloch will report to Ashley Martin, executive vice president, NIBCO.
“Dawn is a powerful testimony to the career advancement of women in our trades and at NIBCO,” said Martin. “It is an honor for her to join the executive leadership team as the first woman that is not a family member.”
Bloch joined NIBCO in 2000 as a customer service representative. She held several positions of increasing responsibility including technical specialist, radiant heating advisor; radiant heat technical coordinator; customer service manager, director retail sales; director, business development and customer service; and vice president, customer engagement.
Bloch was named to Supply House Times’, “20 Women in Industry” in March 2017, an acknowledgement of women decision makers in the PHCP-PVC industry. At NIBCO, she was recognized in 2015 with the Rex Martin award, given to recognize achievement in cost reduction, safety, or an increase in sales, and in 2018, the Alice A. Martin award, given to recognize women who demonstrate philanthropy, community service, mentorship, and support the development of other women.
She has been a member of the American Supply Association Women in Industry since 2013, a board chair for Habitat for Humanity of Elkhart since 2019, and she is a board member for Elkhart Education Foundation, as well as Elkhart Parks Department.
She holds a bachelor’s degree of science in business administration from Indiana Tech, Fort Wayne, Indiana. Bloch also holds a master’s degree in business administration from the University of Northern Alabama, a certificate in digital marketing from Cornell University and attended an advanced human resources executive program at the University of Michigan this summer.
She resides in Elkhart, Indiana.
Oatey Co., a leading manufacturer in the plumbing industry since 1916, today announced that Logan Weiland has joined the organization as Senior Vice President, Chief Financial Officer. Weiland comes to Oatey with more than a decade of experience in public accounting at Ernst & Young, where he most recently served as Assurance Senior Manager. As Read more
Oatey Co., a leading manufacturer in the plumbing industry since 1916, today announced that Logan Weiland has joined the organization as Senior Vice President, Chief Financial Officer.
Weiland comes to Oatey with more than a decade of experience in public accounting at Ernst & Young, where he most recently served as Assurance Senior Manager. As Chief Financial Officer at Oatey, Weiland is responsible for all accounting and finance; FP&A; treasury; risk management; and mergers and acquisition activities.
“I am excited to join this growing organization, which has an excellent track record and reputation, both as a manufacturer and employer,” said Weiland. “I look forward to contributing to Oatey’s ongoing success as a market leader in the plumbing industry.”
“Logan comes to Oatey with a broad range of experience gained from his work with a variety of global companies,” said Neal Restivo, Oatey’s Chief Executive Officer. “I am confident that his leadership and expertise will serve Oatey well as we continue to grow and enhance our business to support our customers.”
Weiland is a resident of Copley, Ohio, and holds a Bachelor of Science in Accounting with a minor in Finance from Heidelberg University. He also holds a Master of Accountancy from Miami University. He is a board member and treasurer for Warehouse District Inc., as well as an associate board member for Greater Cleveland Sports Commission and an Engage! Cleveland Leadership Council member.
Caleffi North America has hired Tina Gullickson into the role of Chief Operating Officer. Mark Olson, who recently announced plans to step aside from leading the company as CEO, will begin transitioning responsibilities to Gullickson over the coming months. Says Olson, “Tina brings a diversity of leadership experience and business success on which to build on. She tackles challenges Read more
Caleffi North America has hired Tina Gullickson into the role of Chief Operating Officer. Mark Olson, who recently announced plans to step aside from leading the company as CEO, will begin transitioning responsibilities to Gullickson over the coming months. Says Olson, “Tina brings a diversity of leadership experience and business success on which to build on. She tackles challenges head-on and inherits a fun, seasoned and motivated Caleffi team to continue driving us forward.”
Gullickson brings 20 years of experience in the plumbing and hydronic industries. Her career began in sales but quickly emerged into developing business strategies and assuming leadership positions within Weil-McLain during her 16 year tenure, cultivating the Weil-McLain, Marley Engineered Products and Williamson-Thermoflo brands. Then Gullickson worked at Broan-NuTone holding several leadership positions, most recently leading their OEM division as general manager for their North American business unit. She holds an MBA in marketing from Concordia University.
“It is an honor and privilege to join the North America team. I am excited about the opportunity we have to build on the strong foundation that Mark instilled and the opportunities that present themselves from a team so passionate, driven and dedicated,“ added Gullickson.
The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager XOi, a leading provider of technician-focused technology solutions, announces two new promotions that strengthen the company’s product team as it continues driving the digital transformation of the skilled trades. XOi has named Read more
The top field service technology solution provider names Bridges vice president of product management and advances Thoman to position as principal product manager
XOi, a leading provider of technician-focused technology solutions, announces two new promotions that strengthen the company’s product team as it continues driving the digital transformation of the skilled trades.
XOi has named Lee Bridges vice president of product management to help shape the company’s long-term product vision and strategy and Greg Thoman has been named principal product manager.
XOi announces that Lee Bridges (right) has been promoted to vice president of product management, and Greg Thoman has been named principal product manager.
“Lee has demonstrated a unique capacity to see the big picture without losing focus on the details that matter,” said Aaron Salow, founder and CEO of XOi. “His ability to harness cutting-edge technologies like artificial intelligence for application in the field service industry has been critical to XOi’s evolution. Greg’s expertise and passion have been significant factors in the innovation that ensures our solution truly enhances the experience of the hard-working men and women on the front lines of our industry. They have both played essential roles in positioning XOi as the leading platform for field service contractors and their teams to meet the challenges they face on the job every day.”
As VP of product management, Bridges leads XOi’s product experts and designers as they continue to develop ground-breaking solutions to empower technicians and enhance profitability for field service contractors. He is responsible for managing XOi’s full product lifecycle and ensuring that the company’s commitment to innovative field service technology aligns with overarching business objectives.
Bridges joined XOi in 2020. Before being named vice president of product management, he served as senior product manager, director of product and senior director of product.
“The field service industry is experiencing unprecedented disruption that continues to unlock new opportunities for XOi,” Bridges said. “As the industry evolves and we continue to invest in teams and technology, we’re transforming how field technicians do their jobs. That’s driving new possibilities for customer convenience and satisfaction as well as productivity, and I’m proud to be leading this team into the future of field technology.”
In his new position, Thoman is responsible for enhancing user experience by closely aligning the XOi platform with how technicians work in the field. He helps lead the product team and collaborates with departments across XOi to create real-world solutions.
“I’m excited to be part of this product team,” Thoman said. “We’re helping to drive transformation in the trades that can improve the lives of technicians and help business owners overcome the entrenched challenges facing the industry. Lee and I will continue to focus on recognizing new opportunities for XOi to innovate and deliver game-changing solutions to the people who provide the essential services we all rely on.”
XOi provides field service contractors and their teams a suite of premium tools for managing and leveraging data from current jobs as well as historical projects, including powerful data collection, virtual support and mentoring, and real, actionable insights. XOi users report, on average, a 20% reduction in the amount of time it takes to complete tasks, an additional $1.4 million in new replacement and preventive maintenance contract revenue, and a 40% reduction in second truck rolls. For more information, visit https://xoi.io.